TGH Tech
Organizational Intelligence
COGNITION INFRASTRUCTURE · IN YOUR TENANT · EXIT RIGHTS FROM DAY ONE

Is your organization getting smarter — provably?

You have BI — it tells you what happened. You've bought copilots — they help individuals finish a task faster. Consultants answered a version of the question once, in a deck nobody reopens. Each owns a fragment, then stops. What no category has built you is the layer where the organization itself decides, learns, and gets more coherent over time — the question no budget line owns. You already own the substrate; you enter at the top.

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Decision surface · live
One decision family, one surface: ground truth assembled, a recommendation with its reasoning shown, the human's call captured. Most of the machinery is retrieval, rules, and disciplined model use.

On every decision:
• Ground truth: assembled from your systems into one view
• Reasoning visible: never a verdict from a black box
• The loop closed: outcomes fed back every cycle
AgentOrchestrator.ts
import { Agent } from "@factum/core"
import { Evidence } from "@factum/trust"

const complianceAgent = Agent.create({
  name: "compliance-check",
  trust: Evidence.require("SOC2"),
});

await complianceAgent.run({
  workflow: "audit-review",
  evidence: true,
});
WorkflowConfig.yaml
agents:
  - name: proposal-gen
    model: factum-v2
    trust: evidence-fused
  - name: review-agent
    depends_on: proposal-gen

Trusted where the work is operational, not theoretical:

KythlyInfinite StudiosViyaGuideMeSiteXpert

Intelligence became abundant. The bottleneck moved.

For a decade the scarce thing was machine intelligence. That era is over — it's embedded in every workflow your teams touch. The machine side is programmable and already inside your stack; the human side — how the organization frames, decides, and follows through — has no infrastructure at all. That asymmetry is where the advantage now lives, and AI doesn't fix it: it amplifies weak judgment at machine speed. A misframed problem becomes scaled, expensive, wasted execution. 4× faster is not 4× smarter. Three initiatives in, most enterprises have demos and decks and nothing durable — nobody checked the data, an agent was sold where plain software would do, the reasoning was a black box, the loop was never closed, nothing was owned. We do the deliberate opposite of each. Credibility, in a boardroom that has seen three failures, is what we decline to build.

See the pilot shapeWhere this is all going →
FactumOS Agent
Run Compliance Audit for Q4 Filing
compliance_check.py
Reviewing SOC2 requirements against current infrastructure. Cross-referencing evidence from 3 data sources. All controls validated.
proposal_draft.py+127 -0
evidence_report.py+58 -0
audit_trail.py

Ninety days to a provable answer.

Book a 30-minute call — mostly us asking. We'll find the one decision family where frequency times consequence is highest, and whether a fixed-fee pilot can prove the layer for you.

Book a Call
The 90-day pilot

A defined pilot — criteria written before the work starts.

The engagement is not open-ended. It is one decision family — the one where frequency times consequence is highest — in one division, over ninety days, with the success criteria agreed and signed before anyone touches a model. Fixed fee. Here is the shape.

You keep the keys from day one.

Documentation, run-books, admin access, and contractual exit rights are in the first contract — not a reward for renewing.

Weeks 1–2

The substrate check

Confirm the records, joins, and outcome links can carry the weight — the step every failed initiative skipped. We map data-sensitivity classes and identity flows with your IT and security teams, and agree the success criteria in writing before a single model is touched.

Weeks 3–5

The decision surface

Build one surface for the chosen decision family: ground truth assembled from your systems, a recommendation with its reasoning on show, and the human's call — plus a fifteen-second why on divergence — captured.

Weeks 6–10

Live, in your tenant

The surface runs on real decisions alongside your people. Outcomes loop back automatically and the first patterns surface — where framing breaks, where branches diverge from their own evidence.

Weeks 11–12

Results against signed criteria

We report against the criteria you signed in week two — with numbers. Cleared the bar, and we scope the next decision family. Didn't, and you owe nothing beyond the fixed fee, and you keep everything we built.

Day 90

Your call, on evidence

Expand, pause, or walk. Nothing about the pilot is designed to trap you into the next phase — the decision is yours, made on what actually happened.

Miss the bar, and you owe nothing beyond the fixed fee — and you keep everything we built. We would rather deliver a clean “no” in ninety days than a two-year programme nobody will ever cancel.

An illustrative composite — not a client

What it looks like once it's a standing capability

Entry at the top: a function head owns a problem no vendor category answers — spot-quote pricing, one division, ninety days, inside their own tenant. Quote turnaround falls from hours to minutes; realized margin rises because pricers stop discounting into uncertainty; the divergence data reveals two branches systematically underpricing one lane. A routed model is swapped in a day after a price change — proving the architecture better than any slide. By year two, a decision fabric spans three decision families, the thirty-year veteran retires as an event rather than an emergency, and the keys — held from day one — are why the relationship expands instead of getting re-procured.

WHAT WE BUILD

The systems, one at a time — decisions, and the people who make them.

Talk through where to start

Decision Surfaces

Every decision in the family flows through one surface: ground truth assembled from your systems into one view, a recommendation drafted with the reasoning visible, the human's call captured — with a fifteen-second why when they diverge — and outcomes looped back automatically. Most of it isn't an agent: retrieval, rules, disciplined model use, and a qualified human on every consequential call.

LEARN MORE

Know-How Capture & Continuity

The judgment that lives in no system — why this customer needs buffer, why that corridor breaks in winter — captured, attributed, and grounding every recommendation. When your thirty-year veteran retires, it's an event, not an emergency — and when anyone resigns, their successor learns from their corpus in weeks, not months.

LEARN MORE

The Substrate Check

Two weeks confirming your data can actually carry a decision system — records joined, outcomes linked back. The unglamorous step every failed AI initiative skipped.

The Ramp

New hires productive in weeks — and you know it, instead of hoping it. The role's knowledge structured on day one, understanding actually measured, and the gap between how the newcomer and the manager see the job surfaced in week one, not month three.

Evidence-Based Calibration

Reviews that run on commitments kept, not narratives told — the quiet performer finally visible, the eloquent no longer outrunning the effective. Everyone sees their own read; development routes into learning, not a drawer. It runs alongside your existing cycle first, and replaces it only when it wins.

Goal-to-Execution Coherence

The strategy was agreed in the boardroom — is it what's actually being built? Trace the chain continuously: how teams read the goals, whether commitments follow through, whether the work maps back. Drift surfaces in week two, not at the quarterly close.

Diagnosis, Never Surveillance

The people systems analyze work and workflows — never how “intelligent” a person is. Every read belongs to the person as much as to the organization. That reciprocity is the licence to operate, and we treat it as non-negotiable.

The Cadence

A monthly decision review per division — run by your people, on your data — and a quarterly cognition report to the executive: is the organization deciding better than last quarter, with numbers? The cadence is the product.

Most of it isn't an agent.

Most of the machinery is retrieval, rules, disciplined model use, and a qualified human on every consequential call. Agents appear only where multi-step work genuinely earns them — with evaluation and fallbacks. We say so plainly, in the boardroom.

Reasoning made visible.

No black boxes. Every recommendation shows its evidence and its logic; every automated step is on the record. When it's retrieval, rules, and disciplined model use — which is most of the time — we say so.

Sovereign by design.

Deployed inside your boundary. Identifiable data stays on models you control; only anonymized hard reasoning may call frontier models, under terms your legal team actually likes. Model choices are policies, not marriages — a provider swap is a day, not a procurement cycle.

The mechanism

How a single decision actually flows.

Take a decision your organization makes hundreds of times — a spot price, a capacity commitment, a procurement call. On a decision surface it flows through four moves, and only four. Nothing is hidden, and nothing is lost.

decision_surface — spot-quote
Move 1

Assemble the ground truth

The facts pulled from your systems into one view — so the decision starts from reality, not from whoever built the spreadsheet.

Move 2

Recommend, reasoning visible

A draft recommendation that shows its evidence and its logic — never a verdict from a black box, always a starting point a human can interrogate.

Move 3

Capture the call — and the why

When the human diverges, a fifteen-second reason is captured. That divergence-with-reason is the densest signal your organization produces about how it actually thinks.

Move 4

Close the loop

The outcome feeds back automatically, so the surface — and the organization — gets measurably better at the decision every cycle.

The override is the gold. When a senior person overrules the recommendation and says why, that is the most valuable signal your organization produces. Most systems throw it away. This one is built to catch it.

THE ORGANIZATIONAL READ

Observe. Diagnose.
Improve.

THE CONTROL PLANE

One control plane for every AI call — inside your boundary.

Meld, In Your Tenant

The control plane every AI request flows through — tagged to the division, the person, the application, and the task before it reaches a model, with one dashboard on top. It does the unglamorous thing first: it explains the AI bill.

agent_workflow.py
from factum_os import Agent, ProofTrace

@Agent(audit=True)
def extract_evidence(query: str) -> ProofTrace:
sources = retrieve_docs(query)
return fuse_evidence(sources)

@Agent(deterministic=True)
def validate_compliance(trace: ProofTrace) -> Report:
result = check_regulations(trace)
return result

@Agent(log=True)
def publish_audit(report: Report):
audit_store.write(report)

Routing By Policy

Identifiable data stays in-boundary on models you control; only anonymized hard reasoning may call frontier models, under terms your legal team actually likes. Budgets per division. The right AI for each task — chosen by the task, not the job title.

The Eval Practice

Test sets built from your own documents, so every model choice is evidence. Adopt what the frontier ships next quarter as a decision, not a project — model choices are policies, not marriages.

The Constellation

We reach for a product only when the need is real — ProductLens on the Recon engine, CanonStack, Docent, CogSi, PredInt — each standing on the substrate the last left, built in the YE Stack ecosystem and owned by you.

See how MeldOS maxes your token spend
SOVEREIGNTY-FIRST

Your tenant. Your policies. Your exit rights — from contract one.

Start the conversation

Data Residency

Everything runs in your tenant, in your region, under your governance. Identifiable data never leaves your boundary — and deployments are shaped to the compliance regimes you answer to, with the audit trail to show it.

Role-Based Control

Who can configure, who can review, who can change the routing — controlled granularly, audited completely, with evidence trails built alongside our audit partner, FactumOS.

Model As Policy

Model choices are policies, not marriages. A provider swap — or a better, cheaper model — is a day's decision, proven on your own eval sets. Agents appear only where they genuinely earn it, with evals, fallbacks, and a human on every consequential output.

The Keys, Always

Documentation, run-books, admin access, and contractual exit rights. Your team co-builds from the second decision family onward — you could run it without us, which is why the relationship expands instead of getting re-procured.

Cost & return

Fixed-fee to prove it. Expand only on evidence.

The first ninety days are a fixed fee against pre-agreed criteria. Clear the bar and you scope the next decision family; miss it and you owe nothing beyond that fee — and you keep everything built. Because you already own the substrate, there is little platform cost: the value concentrates in the cognition layer, and it grows by climbing, not by re-procuring a platform.

Often the honest answer is “you don't need an agent here.”

That answer costs us nothing and is worth more than any upsell — it's why the recommendations you get from us are clean.

What it returns

Value you can point at

Decisions that stop leaking margin — pricers stop discounting into uncertainty, commitments get made on today's facts. Know-how that stops walking out the door. Ramp time that halves, and is measured. Reviews that stop being theatre.

An AI bill that re-baselines

One control plane means a spend-to-value line finance can actually read. High usage is investigated in context, never auto-branded as waste — and the smaller, cheaper model gets recommended whenever it's enough.

KPIs the shelf can't report

Time-to-keys

How fast could you run it without us?

Exit-ability

Could you leave this quarter?

Capability per token

Value per unit of AI spend.

The cognition report

Are you deciding better than last quarter?

WHAT THIS IS NOT

A firm whose model only works if you end up capable.

What we do doesn't sit on an existing shelf, so it's easiest to place by contrast. Every category around us has a business model that quietly needs you to stay dependent. Ours is the opposite — we operate only until handover, and we design every engagement to be exit-able, on purpose.

The agency
A deliverable that decays — and a phone number
We ship the system and the ability to run and extend it
The consultancy
An answer, once — no hands, no build
We think and build; the advice arrives as working software
The MSP / outsourcer
A dependency renewed annually
We operate only until handover; the retainer is stewardship
The SaaS vendor
A tool your organization bends around
We shape systems to you — and you can swap every vendor underneath, including the AI
This category
Infrastructure you own, a capability that learns
You can leave — and choose to stay

Every firm above needs the client to keep needing them. Ours only works if you don't stay incapable.

A straight conversation — not a demo, not a pitch.

Thirty minutes, mostly us asking. Even if we never work together, you'll leave with a sharper picture of where your organization's judgment is leaking — and what a first, low-risk step would actually cost.

Book a Call

Straight answers.

10 questions

Usually the COO, a transformation owner, or a function head with a decision problem more dashboards won't fix. The first cheque is a fixed-fee pilot, not a platform line — deliberately easy to sponsor and easy to kill.

We're the single accountable party for delivery, onboarding, monitoring, and support — one responsible partner. Freedom means you're never locked to a model or a vendor underneath us, including us. The lock-in is the thing you're trying to avoid; it's the thing we refuse to build.

Copilots help an individual finish a task faster. This makes the organization decide better — reasoning visible, divergences captured, outcomes looped, the whole thing measured quarter over quarter. Copilots are an input to it, not a substitute.

Everything runs in your tenant, your region, under your governance. Identifiable data never leaves your boundary; only anonymized hard reasoning may call a frontier model, under terms your legal team approves. Deployments are shaped to the regimes you answer to, with the audit trail to show it.

Then it fails against criteria you signed in week two, you owe nothing beyond the fixed fee, and you keep everything we built. We'd rather deliver a clean “no” in ninety days than a two-year programme nobody will ever cancel.

Consulting hands you an answer, once, in a deck. We hand you a running capability you own and could operate without us. If we ever leave you with a PDF instead of a system, we've failed.

Good — you'll recognize the failure modes, and our whole method is built against them: substrate first, no agent-washing, reasoning visible, the loop closed, everything owned. For us, credibility is what we decline to build.

The people systems analyze work and workflows, never how “intelligent” a person is, and every read belongs to the person as much as the organization. That reciprocity is the licence to operate; we won't run a deployment that breaks it.

A qualified human is on every consequential output — reviewed before it's accepted, not explained after it's sent. Most of the machinery is retrieval, rules, and disciplined model use; agents appear only where they genuinely earn it, with evals and fallbacks.

That's a number we publish and hold ourselves to — time-to-keys — because a capability you couldn't run without us was never really yours. Your team co-builds from the second decision family onward.

Think we can help?

Tell us which decisions vary most across your organization, or which people system has the sharpest felt pain. We'll have a straight conversation about whether a ninety-day pilot can prove the layer — and say so on the call if you're not ready for it yet.

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